File: SUPPORT—09 · Standing orders

Website maintenance & support.

Secure. Fast. Always performing.

Over 20 years maintaining, optimising and protecting business websites. I help businesses avoid downtime, security issues and lost leads by keeping their site running exactly as it should — so you don't have to think about it.

Let's fix it

Field report

Does your website encounter these issues?

01

Website going down or loading slowly

02

Unsure if your site is secure or up to date

03

Plugins or features breaking after updates

04

No backups in place if something goes wrong

05

Forms or tracking not working properly

06

No one proactively checking performance or issues

Sound familiar? Most businesses only realise there's a problem when it's already costing them leads or revenue. I prevent that from happening.

Standing orders

How I keep your site healthy

File: MTN—01 · Proactive maintenance

Proactive website maintenance

Your website is monitored, maintained, and optimised continuously — not just when something breaks.

File: MTN—02 · Security

Security & updates

I keep your CMS, plugins, and integrations updated and secure to prevent vulnerabilities.

File: MTN—03 · Performance

Performance optimisation

Speed matters. I ensure your website loads quickly and runs efficiently, for an optimal visitor experience.

File: MTN—04 · Recovery

Backup, recovery, support

Regular backups if anything goes wrong. If something breaks, slows down, or stops working — I fix it fast.

Modus operandi

The prevention-first approach

01

Full website audit

I review your entire website setup, including:

  • Hosting environment
  • CMS and plugin setup
  • Site speed and performance
  • Security vulnerabilities
  • Tracking and forms
  • Current issues or risks
02

Stabilisation & fixes

Before anything else, I fix what's already broken or underperforming:

  • Out-dated plugins or systems
  • Slow-loading pages
  • Tracking or form issues
  • Security gaps
03

On-going maintenance

Once stable, I implement a structured maintenance process:

  • Scheduled updates
  • Automated and manual backups
  • Uptime monitoring
  • Security checks
  • Performance monitoring
04

Continuous optimisation

Not just maintenance — improvement:

  • Speed enhancements
  • UX improvements
  • Conversion fixes
  • Technical SEO improvements

Debrief

How your site will fare after

A faster, more reliable website

Reduced downtime and technical issues

Improved security and protection

Better user experience and performance

Confidence your website is working 24/7

More leads from a properly functioning site

This isn't just about "keeping things ticking over." It's about making sure your website supports your business, not holds it back.

Case for the defence

Why work with me instead of an agency?

Direct access to an expert

No tickets. No delays. You deal directly with me.

20+ years of experience

I've worked on everything from small business sites to complex platforms.

Proactive, not reactive

I don't wait for things to break. I prevent problems before they happen.

No long-term contracts

Stay because it works, not because you're locked in.

Complimentary

Free website audit

File: AUDIT—FREENo obligation

I'll review your website and show you:

  • Security risks or vulnerabilities
  • Performance issues slowing your site down
  • Broken elements or tracking problems
  • Missed optimisation opportunities
  • Quick fixes to improve reliability and performance

No jargon. No fluff. Just clear, actionable insight.

Request your audit

Your move

I'll make your website reliable

If your website is important to your business — and it is — then it needs to be maintained properly. Let's get it sorted.